Step 1: The Center for consultancy, support of marriages and families involving foreign factors prepares documents as stipulated and submits them at the Division of Receiving and Returning Results of administrative documents (the One-Stop Division) – Hanoi City Department of Justice.
Step 2: An officer receives and inspect the documents as submitted:
+ If the documents are submitted in full as stipulated, receive and issue a return note.
+ If the documents are not submitted in full as stipulated, guide the organization to supplement and complete documents as stipulated.
+ If the documents are not under the jurisdiction of the unit, guide the organization to the competent agency as stipulated.
Step 3: An one – stop officer inputs the documents into the book and transfers them to the Judicial Support Division for solving as stipulated.
Step 4: The Judicial Support Division receives, inspects and handles the documents as stipulated.
Where any issue to be certified arises in the course of settlement, notify the One – Stop Division of giving a notice to the organization or re-notifying time for returning results.
Step 5: After results are available, the Judicial Support Division transfers them to the One- Stop Division to provide results to the organization according to the return note.
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